Customer Focus & Spiders

March 20, 2007 by in Internet Marketing Strategy

I was just on the phone advising a client when a spider the size of my wallet came crawling up my arm.

Seattle is the spider capital of America, by the way.

I flicked it off without missing a beat. I doubt the client even noticed. I didn’t scream at 40 decibels or anything.

If that’s not customer focus, I don’t know what is…

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4 Responses to “Customer Focus & Spiders”

  1. imnotadoctor March 20, 2007 at 10:23 am #

    Holy Crap! I would have screamed!
    I am deathly afraid of spiders… looks like my plans to move to Seattle are gone now ..

    Reply
  2. Brian Keith March 20, 2007 at 10:26 am #

    It’s amazing how having the right priorities focuses the mind.

    Reply
  3. Tammy March 20, 2007 at 11:37 am #

    I almost screamed on your behalf just reading this! :) Amazing focus, I quite agree with you and Brian.
    Alas, I didn’t have quite the same success with my own spider run in (http://lenski.com/index.php/2006/12/tag-youre-it/ , see #4) a while back.
    I guess I’ll have to rethink that trip to Seattle..

    Reply
  4. ian March 20, 2007 at 11:58 am #

    I have to admit I have an advantage. I’m fascinated by spiders. But normally that means I put them in a glass to release them in the garden, where they can eat Aphids to their little heart’s content.
    Even I shudder when one gets too close and personal…

    Reply