Customer Focus & Spiders
March 20, 2007 by ian
I was just on the phone advising a client when a spider the size of my wallet came crawling up my arm.
Seattle is the spider capital of America, by the way.
I flicked it off without missing a beat. I doubt the client even noticed. I didn't scream at 40 decibels or anything.
If that's not customer focus, I don't know what is...
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imnotadoctor says:
March 20, 2007 10:23
Holy Crap! I would have screamed!
I am deathly afraid of spiders... looks like my plans to move to Seattle are gone now ..
Brian Keith says:
March 20, 2007 10:26
It's amazing how having the right priorities focuses the mind.
Tammy says:
March 20, 2007 11:37
I almost screamed on your behalf just reading this! :) Amazing focus, I quite agree with you and Brian.
Alas, I didn't have quite the same success with my own spider run in (http://lenski.com/index.php/2006/12/tag-youre-it/ , see #4) a while back.
I guess I'll have to rethink that trip to Seattle..
ian says:
March 20, 2007 11:58
I have to admit I have an advantage. I'm fascinated by spiders. But normally that means I put them in a glass to release them in the garden, where they can eat Aphids to their little heart's content.
Even I shudder when one gets too close and personal...